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Shipping and Returns

Shipping Information

Domestic Orders

We offer free shipping for all domestic orders over $35.

We offer a wide variety of shipping methods to you. Shipping costs are calculated based on weight, distance, and shipping methods. In order to obtain your shipping cost, please add the desired item/s to your shopping cart, proceed to checkout, and enter your shipping address. You will be shown the available shipping methods, expected in-transit times and costs.

Most orders ship within 1-2 business days. Our shipping department closes on weekends and Federal holidays. Thus orders placed during weekends or holidays will be processed when our office reopens. Order processing might be delayed if we have to verify your billing/shipping address or order contents. Pre-order or backorder will ship out when the inventory is in stock.

Our domestic shipping services are
  1. Free shipping: Order may ship via USPS or UPS at our discretion. 3-7 days
  2. USPS first class mail: 3-7 days
  3. USPS priority mail: 2-4 days
  4. USPS Express mail: 1-2 days
  5. UPS ground: 2-5 days.
  6. UPS 2nd day:
Please note that in-transit times and delivery dates are best faith estimates provided by the respective carriers; we cannot be responsible for carrier or weather-related delays. In-transit times are business days.

As of March 26.2020, both UPS and USPS have temporarily suspended service guarantees due to the Coronavirus impact. Generally speaking, UPS is more reliable in the delivery estimate than the post office mails. We recommend using UPS for any time-sensitive delivery.

International orders
We ship to Canada. International orders will ship out through USPS mails. The typical shipping time is 6-14 days. Customers are responsible for import duty or VAT fees when applicable.

Feel free to call us at 512-258-6649 or email us at [email protected] if you have any further questions about the shipment.