We provide warranty service for all US customers who purchased Nitecore products from our store or from our dealers. See Nitecore warranty service for product warranty periods and warranty service terms and conditions. Please email us at [email protected] with following information to submit a warranty service request.

• Product Model
• Purchase date
• A copy of receipt
• A brief description of symptom

Order confirmation email can be used as a proof of purchase as long as it shows the store or seller name, purchased item and purchase date. You can also get the receipt from your store purchase history.

Send an email to [email protected] with the product model, product serial number to locate a US warranty service center for you. Product serial number is a 13 digital number imprinted around the bezel of the flashlight.